Terms of Service

1. About AutoDmReply

AutoDmReply is operated by Lance Dabre (sole proprietor). By accessing and using AutoDmReply ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

Business Owner: Lance Dabre
Contact: support@autodmreply.com

2. Acceptance of Terms

By accessing and using AutoDmReply ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

3. Description of Service

AutoDmReply is an automation service that helps users manage Instagram direct messages through keyword triggers and automated responses. The service is designed to enhance engagement and streamline communication with your Instagram audience.

4. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Send spam, unsolicited messages, or engage in harassment
• Impersonate others or provide false information
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to other accounts
• Use the Service for any commercial purpose without authorization

6. Instagram Integration

AutoDmReply integrates with Instagram's platform. You acknowledge that:

• You must comply with Instagram's Terms of Service and Community Guidelines
• Instagram may change their API or policies, which could affect the Service
• We are not responsible for Instagram's actions or changes to their platform
• You grant us permission to access your Instagram account as necessary to provide the Service

7. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Subscription and Payment

Some features of the Service may require payment. By subscribing to a paid plan:

• You agree to pay all fees associated with your chosen plan
• Payments are processed securely through third-party payment processors
• Subscriptions automatically renew unless cancelled
• Refunds may be provided at our discretion

9. Refund Policy

We strive to provide excellent service, but understand that circumstances may arise where a refund is requested:

• Refunds for subscription fees may be requested within 7 days of purchase
• Refunds are evaluated on a case-by-case basis at our sole discretion
• No refunds will be provided for services that have been actively used beyond the trial period
• Processing fees and third-party charges are non-refundable
• Refunds, if approved, will be processed within 5-10 business days
• To request a refund, please contact us at support@autodmreply.com with your account details and reason for the request

10. Data Deletion and User Rights

You have certain rights regarding your personal data and account information:

• You may request deletion of your personal data at any time by contacting support@autodmreply.com
• Upon verified request, we will delete your personal information within 30 days
• Some data may be retained for legal compliance, security, or legitimate business purposes
• You can export your data before deletion by accessing your account settings
• Account deletion is permanent and cannot be undone
• Deleted accounts cannot be recovered, and you will lose access to all associated data

For data deletion requests, please email us at support@autodmreply.com with the subject line "Data Deletion Request" and include your account email address for verification.

11. Intellectual Property

The Service and its original content, features, and functionality are owned by Lance Dabre and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

14. Limitation of Liability

In no event shall Lance Dabre or AutoDmReply be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

15. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at support@autodmreply.com.